FISHING-David De Lossy

Rochester, MN (KROC AM News) - The Minnesota Department of Natural Resources can anticipate a new electronic license system that will enhance customer service starting in the spring of 2020, according to the Minnesota DNR.

The DNR licensing program director, Steve Michaels said over the next two years, the DNR will be modernizing their electronic license system.

“Over the next two years, we will be modernizing the electronic license system to create a better and more efficient experience for customers - changes that will save the agency as much as $1.5 million,” Michaels said. “Customers will find it easier to purchase licenses and tags online and record their harvests from a mobile device or computer 24 hours a day, 7 days a week.”

The program now allows customers to buy licenses in-person at nearly 1,500 locations throughout Minnesota, online and by telephone. The contract with the current vendor expires in 2020.

The modernizing process started in late May when the DNR issued a request for proposals from contractors to bid on a project to develop a new system.

“The new system won’t go into effect for more than two years but we have to begin work now to allow enough time to choose a vendor, design and implement the system, and communicate with customers and license sales agents,” Michaels said. “Across the spectrum of retail, customers are demanding the convenience of modern technology as part of their purchasing experiences, whether it is movie theaters, airlines or retail stores.”

Right now, the DNR sells about 1.5 million fishing licenses and 580,000 hunting and trapping licenses


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