After Rude Customers Local Caribou Barista: Respect Your Barista

This past weekend on a local happenings page, a local Caribou Coffee employee went online with a post that hit the community pretty hard. The post reflected on a recent encounter with a customer who became so rude towards a co-worker that they had "to step away" after becoming upset over the encounter.

The post, made to the New Prague Happenings page this weekend went into some detail as to what the staff at Caribou Coffee goes through on a regular basis, which for the most part are positive interactions with customers, but lately, it seems like that seems to be changing.

Image Credit: Paul Shea/TSM

On behalf of all the caribou baristas, I want to apologize,

We are extremely sorry that sometimes the lines get long, we are sorry that your drink was made wrong. But we are human. We are a bunch of people behind a small counter doing our best to serve you. You are our customers, you are our first priority.

That being said; our staff for the most part is a group of high schoolers. We can only work so fast, we are going to make mistakes. Please be nice? I understand getting upset, but we are doing our best. Yes, it is our job, but we do not get paid for you to be rude. I can, with full certainty, say that if your drink is wrong we will remake it. If you don’t like your drink, we will remake it.

If being rude to a teenage girl is what makes your day, all the power to you. I just feel that everyone should know the feelings of the baristas are just as important as your own. Watching a coworker get visibly upset to the point where she needed to step away, is the worst feeling. It’s so incredibly frustrating because in this moment there was nothing we could do, we were working fast and our hardest. But that wasn’t enough.

Also, as a whole, we are short-staffed as it is. If you haven’t noticed, sometimes we have to close early because of this lack of help. So we are also so very sorry for that.

So please, respect your baristas. We are nothing but nice and courteous to you and your requests. We are human, and respect goes both ways.

The good news from all of this is that most if not all of the reactions to this post were supportive.

Image Credit: Paul Shea/TSM

Whatever happened to treating others as we want to be treated?

The 16 People You Don't Want To Meet At MSP

Truth be told, you don't want to see them at any airport...but they're there, waiting to get on your last nerve.

18 Annoying Things that People in the Midwest are Doing

You know those Post-it notes that you used to put up on your mirrors or around your house to remind you of different things. Well, some people in Minnesota, Iowa, and Wisconsin could use a whole pile of those to put up all over their world because they need some refreshers on a few basic things. Most are about driving but there are a few other moments in life that you'll realize annoy you too.

Test Your Bravery By Staying In One Of These 8 Minnesota Haunted Hotels

If you're looking for a real fright, check into one of these haunted Minnesota hotels. I wish you the best of luck and suggest you bring a buddy because I'll be way too scared to save you.