Xcel Energy crews are preparing for potential thunderstorms and severe weather today that could include damaging wind, hail and flash flooding. In preparation for the severe weather, Xcel Energy has about 450 crewmembers and contractors in the metro area and outstate Minnesota who are ready to respond to potential electric outages.

Xcel Energy is known for fast restoration, and one reason for that is the preparation done in advance. Crews and equipment are available at service centers throughout the metro area and greater Minnesota to quickly and safely restore electric service.

Customers can learn more about the current situation and sign up for outage notifications at the Xcel Energy Storm Center on the Xcel Energy website. Additionally, the website hosts an outage map that displays information on the number of customers out and anticipated time for restoration. Customers can also stay informed by following Xcel Energy on Facebook and Twitter and downloading the Xcel Energy mobile app.

Other ways customers can prepare and stay safe:

  • Stay away from downed power lines. Always assume an electric line, even one that is on or near the ground, is energized and therefore dangerous. Never, under any circumstance, touch or move a downed power line. If you come across a downed power line, leave the area and report it immediately by calling (800) 895-1999.
  • Build a home emergency kit. Xcel Energy recommends assembling an easily accessible kit that can be used in the event of a power outage. Useful items may include:
    • Xcel Energy phone numbers - (800) 895-1999 for residential or (800) 481-4700 for business.
    • Keep handy the following: Battery-powered radio or television, flashlights, batteries, back-up phone chargers, phone that does not require electricity, non-electric alarm clock, bottled water and nonperishable food, manual can opener, first-aid kit, extension cords (for partial outages), manufacturer's instructions on how to manually open power-operated doors (e.g., garage doors).
  • Observe food safety. According to the United States Department of Agriculture, food safety is directly related to the temperature of the food. To maintain refrigerator and freezer temperatures, keep doors closed as much as possible. A full freezer will stay at freezing temperatures for about two days and a half-full freezer about one day. Visit the USDA website for more information.
  • Report your outage. Customers can help Xcel Energy get a jump on power restoration by reporting outages. Call (800) 895-1999 and follow the prompts — the automated phone reporting system lets customers report outages in less than 60 seconds. Once the cause of the problem is identified, the system or an Xcel Energy representative will provide customers with an estimated restoration time.



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