We have all had a bad experience whether it is poor service at a restaurant, a customer service representative that isn't answering your questions clearly, or maybe you were just on hold for 25 minutes a cable/internet/phone or whoever company trying to get an answer on why your bill was charged too much.

Have you ever left a negative review on that business afterward? Did you regret it?

Plenty of Minnesotans have done it, and a new study from Gear Hungry says that 1 in 10 Minnesotans have actually regretted leaving that review online.

Gear Hungry
Gear Hungry

"Out of 3,140 respondents, and found that over 1 in 10 Minnesotan online shoppers (13%) admit they have had review regrets after posting a negative complaint about a business or service online (compared to a national average of 18%)."

Being in a bad mood can change your experience, too, and according to Gear Hungry, 37% of people are more likely to leave a bad review if they were already in a bad mood before he or she received more service.

Social media and online reviews have made it much, much easier to leave a negative review, and it could have an effect on that business. Many Minnesotans have taken that into account before posting a negative review online. People are also more likely to post a negative review of a large company than a small business.

KDHL Radio logo
Get our free mobile app

"Encouragingly though, it seems many are aware of the damage that could be done to a business’ reputation – especially for a small business with an insufficient crisis management team. Over 1 in 3 (35%) people say they are more likely to post a negative review about a larger company than a smaller business."

Of course, everyone has their own experience and some will definitely warrant a negative review. At the same time, it might be worth taking a look at the whole picture before sending out that negative review....you just may regret it.

The 25 Best Places to Live in Minnesota

Stacker compiled a list of the best places to live in Minnesota using data from Niche. Niche ranks places to live based on a variety of factors including cost of living, schools, health care, recreation, and weather. Cities, suburbs, and towns were included. Listings and images are from realtor.com.

On the list, there's a robust mix of offerings from great schools and nightlife to high walkability and public parks. Some areas have enjoyed rapid growth thanks to new businesses moving to the area, while others offer glimpses into area history with well-preserved architecture and museums. Keep reading to see if your hometown made the list.


More From KDHL Radio